You will then be connected to GlobalProtect. When prompted, enter your NetID and NetID password, then confirm your identity with Duo multi-factor authentication.When prompted for a portal address, enter. Open the downloaded GlobalProtect application.Click Download Windows 64 bit GlobalProtect Agent.
![berkeley globalprotect berkeley globalprotect](https://chemistry.berkeley.edu/sites/default/files/styles/openberkeley_image_full/public/general/face-covering-covid.gif)
At the top of the screen, click GlobalProtect Agent.
Berkeley globalprotect install#
Follow the link below to get more information on, and to download and install bSecure Remote Access. Answer Windows Global Protect agent version 5.0 and below are not supported on Windows Surface Pro with ARM processor. Berkeley’s recommended virtual private network (VPN) solution is the bSecure Remote Access by Palo Alto Networks’ GlobalProtect. Microsoft Surface Pro with ARM processor.
![berkeley globalprotect berkeley globalprotect](https://miro.medium.com/max/1400/1*N_Yu8YHnMQ-cbjV5aLG5AA.jpeg)
If GlobalProtect gets stuck in a "connecting" state when you click Connect, you may need to uninstall and reinstall the client software if the log file shows a "10022" error.